EAA Seeks New Member Services Manager
September 18, 2012 - Are you an aviation enthusiast who loves the challenge and reward of customer service? EAA may have the job for you! EAA is actively seeking a manager for our member services department in Oshkosh, Wisconsin.
The ideal candidate will have experience in EAA activities such as chapters, Young Eagles, homebuilding, or EAA volunteerism and will have achieved, or demonstrated progress toward, a pilot certificate.
The candidate will have experience in managing small to medium customer/member contact teams and have technical skills including the use of customer relationship management software, multi-channel contact management tools, as well as standard office productivity tools.
Finally, the candidate should be able to demonstrate a thorough understanding of metrics-driven management to improve organizational results.