Ford Partner Recognition

EAA's Ford X-Plan Partner Recognition Program is a special savings opportunity developed exclusively for EAA members. It offers you the ability to purchase or lease eligible vehicles at EAA member pricing.

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EAA Sport Aviation

One of EAA’s most popular member benefits is EAA Sport Aviation, the award-winning monthly magazine that covers the full spectrum of association activity.

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EAA Flight Advisors

EAA's Flight Advisors program is designed to increase sport aviation safety by developing a corps of volunteers who have demonstrated expertise in specific areas of flying and making them available to EAA members who may be preparing to fly an unfamiliar aircraft.

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Individual Membership

Your Individual membership makes you a part of the passionate EAA Family and gives access to EAA-Exclusive benefits. Membership also gives you thousands of opportunities to go flying at local aviation events, participate at your local EAA chapter, and give youngsters their very first flight.

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Benefits & Discounts

From benefits like EAA Insurance Solutions and EAA Finance Solutions to EAA Webinars and EAA Technical Counselors we have something for everyone with an interest in  aviation! 

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ASTC Passport Program

EAA members can enjoy more than 300 museum and science centers worldwide free of charge, thanks to a partnership with the Association of Science-Technology Centers and its ASTC Travel Passport Program.

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Warbirds of America

"Keep 'em Flying": That’s the motto - and the mission - of EAA Warbirds of America, the EAA division that provides programs and services to those interested specifically in former military aircraft.

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Take a Free EAA Eagle FlightTM

Take to the skies with a free introductory flight and discover the next steps toward becoming a pilot.

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Find a Flight Advisor

EAA Flight Advisors can help you find the right path to get you flying efficiently and, most importantly, safely.

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One Week Wonder

Follow the journey of One Week Wonder...from building the Zenith CH 750 Cruzer kit at #OSH14 to its future possibilities.

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Getting Started

Register as an ultralight student or pilot and discover the types of ultralights you can have fun in!

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Become a Sport Pilot

Affordable, achievable, and fun! Experience the freedom of flight as a sport pilot.

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Join Warbirds

Warbirds of America membership connects you with other enthusiasts, restorers, and pilots.

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Join VAA

VAA membership connects you with other enthusiasts, restorers, and pilots.

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Join IAC

IAC membership connects you with other enthusiasts, builders, pilots, and competitors.

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Connect With Aviators

Your local EAA chapter allows you to share your interest with thousands of other members in a variety of different events and activities, including fly-ins, picnics, workshops, Young Eagles rallies, and more.

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Building an EAA Chapter

All you need to start is enthusiasm, an interest in aviation, and the desire to share this interest with other people in your community. Bring together 10 interested recreational aviation enthusiasts who are either current EAA members or ready to join EAA. For divisional chapters, you only need five members.

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Chapter Insurance Program

EAA’s Chapter General Liability Insurance Program protects chapters, their members, officers, directors, and volunteers from alleged negligence. Participation in this insurance program is mandatory for all chapters located in the United States and Canada. A policy limit of $1 million to $3 million is available.

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Academy Agenda

See all the informative fun awaiting you at a typical Chapter Leaders Academy over the course of a weekend.

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10 for 2014 Recognition

Each pilot who flies 10 or more Young Eagles during a calendar year will receive a custom “10 for 2014” lapel pin and will earn Young Eagles credits that can be used to help offset the cost of sending a young person to an EAA Air Academy session in Oshkosh or assist their local Young Eagles and youth outreach programs.

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Hops & Props

Spend an evening sampling more than 250 extraordinary beverages from around the world at Hops & Props, a fine food and beverage-tasting event held annually in March.  

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EAA Sport Aviation

One of EAA’s most popular member benefits, the award-winning monthly magazine covers the full spectrum of association activity.

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Composite Construction

The Composite Construction course is an intensive "hands-on" workshop discussing tools needed, safety aspects of composites, moldless construction to include "hot-wiring," bonding methods for composite kitplanes, etc.

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Scholarships

EAA’s scholarship program encourages, recognizes and supports excellence among those studying the technologies and the skills of aviation. These annual scholarships help outstanding students who demonstrate financial need to accomplish their goals.

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Harrison Ford Scholarship

This scholarship will help young people achieve their dreams of flight at whatever level a need exists, with scholarship awards supporting EAA Air Academy, flight training, and academic tuition awards.

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This Month's Wallpaper

Peter Norman's Republic RC-3 Seabee was one of many that participated in AirVenture 2015's commemoration of the 70th anniversary of the first Seabee flight. The seaplane was photographed flying above Oshkosh by Tyson V. Rininger during the weeklong aviation celebration.

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B-17 Tour Stops

Join us for an unforgettable experience aboard one of the few remaining airworthy B-17s in the world. You won’t want to miss Aluminum Overcast when it visits an airport near you!

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Tri-Motor Tour Stops

Climb aboard one of the first mass-produced airliners and step back in time to aviation’s golden age. A flight on EAA’s Ford Tri-Motor is a flight back to an era where air travel was considered a luxury.

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Visit Pioneer Airport

From May through October, Pioneer Airport gives visitors a unique “living history” re-creation of what airports were like during the early days of air travel. It brings back a time when the magic of flying astounded and charmed the whole world. 

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Your Flight Experience

The biggest question on your mind might be, “So what should I expect on my flight?” Get a glimpse at what you’ll experience when you take your EAA Eagle FlightTM.

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Your Flight Experience

The biggest question on your mind might be, “So what should I expect on my flight?” Get a glimpse at what you’ll experience when you take your Young Eagles® flight.

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EAA Annual Meeting

EAA’s Annual Membership Meeting is held annually at EAA AirVenture in Oshkosh, Wisconsin. The 2015 meeting is scheduled for 9:00 a.m. on Wednesday, July 22, at Theater in the Woods. All EAA members are welcome to attend.

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Paul Poberezny

Paul Poberezny came from humble beginnings, yet he emerged as one of the 20th century's greatest aviation leaders, creating a worldwide aviation organization and the world's largest annual fly-in event, EAA AirVenture in Oshkosh, Wisconsin.

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Tribute Opportunities

Special places like the museum’s Founders Wing and other campus tribute areas like the Brown Arch, Compass Hill, and Memorial Wall combine to give wings to countless aviation dreams and accomplishments. Leave your legacy or that of your loved ones for all who visit Oshkosh to see.

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Win a Piper J-3 Cub!

Proven to be popular in past Sweepstakes, this beautiful, fully-restored 1946 Piper J-3 Cub takes center stage once again as the fan favorite aircraft among aviation enthusiasts as our 2015 EAA® Sweepstakes aircraft. Enter now to win!

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News Releases

Get all the official news surrounding EAA and its programs.

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Advertise in Sport Aviation

EAA Sport Aviation contains the broadest editorial content and coverage for recreational aviation today - introductions to new aircraft and innovations, the latest aviation products and services, hands-on and personal experience in the nuts and bolts of aircraft ownership, and so much more.

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Why Exhibit?

AirVenture enables our commercial partners to have an unmatched forum to present their products and services to the most passionate aviation consumers.

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Volunteer

Join us and be a part of this tradition of excellence, while helping us continue to provide high quality programs and services to our members and visitors.

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Outreach Guidelines

EAA's Community Outreach Guidelines to help coordinate and maximize offerings by providing a defined approach to responding to requests for support of community events; developing a fair and easy process to identify, evaluate, and support efforts of the non-profit community; and developing a process that allows for tracking and quantifying impact.

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CAREERS AT EAA

Share Our Spirit

Consisting of more than 180,000 aviation enthusiasts, EAA is a people-driven association that invests in its members and its employees.

Membership Services Intern

Title: Membership Services Intern
Department: Membership Services
Reports To: Supervisor, Membership Services
Status: Full-time, Seasonal
Location: Oshkosh, WI

 

SUMMARY

The Member Services Internship is designed to provide a student who is exploring entering an aviation related career the opportunity to gain experiences and learn about the different aspects of an aviation related organization. 

 ROLES AND RESPONSIBILITIES

  1. Provide outstanding customer care and value for our members and other aviation enthusiasts by responding to their needs.   Responsible for fulfilling and responding to Member and Customer requests and inquiries, via phone, e-mail, fax and in person.
  2. Research and educate members, responding to their inquiries on a variety of aviation topics, and directing them to technical specialists as appropriate.
  3. Responsible for accurate data entry of Memberships, merchandise orders, workshop and flight reservations within departmental service levels.
  4. Share information about additional products and services EAA has to offer with members designed to enhance the value we provide to members/customers.
  5. Responsible for investigating, resolving and responding to service issues, escalating issues to senior representatives when necessary, as well as logging service issues for Customer-concern database.
  6. Assist in the planning and execution of projects as assigned.
  7. Assist the EAA Welcome Center during AirVenture.
  8. Embraces and supports the EAA mission and performs safe practices in the workplace and aviation environment.
  9. All other duties as assigned

 MINIMUM QUALIFICATIONS

  • Current student pursuing a college degree in a business and/or aviation related field.
  • A passion or interest in aviation is required.
  • Strong data entry skills and proficiency using Word and Excel. 
  • Professional demeanor, positive attitude, and ambitious.
  • Strong customer service orientation

PREFERRED QUALIFICATIONS

  • A pilot certificate.
  • Experience working with databases helpful.
  • Experience in a fast paced office environment

COMPETENCIES 

  • Create Member Loyalty: Understands the member’s requirements and expectations; delivers on commitments to members; provides value and ensures exceptional member experiences; seeks feedback from members; effectively recovers from mistakes; removes barriers to customer service; builds a member-focused team. 
  • Establish and Build Relationships: Relates to others in an open, friendly, accepting and respectful manner; viewed as approachable and shows interest in others; develops and maintains high-quality relationships with manager and peers; demonstrates style flexibility when relating to a variety of people and situations; uses formal and informal networks to get things done; identifies and cultivates relationships with key colleagues and stakeholders in other parts of the organization; builds and maintains appropriate contacts and networks with people in the industry or profession.   
  • Know the Business: Shows understanding of issues relevant to the broad organization and business; keeps that knowledge up-to-date; possesses and uses cross-functional knowledge. 
  • Learn Continuously: Engages in a continuous learning process by focusing on top-priority learning objectives; spends time each day on learning and development; reflects on both successful and unsuccessful experiences; learns from others’ feedback and ideas and transfers learning into next steps. 
  • Listen Attentively: Demonstrates genuine interest and empathy; listens patiently and carefully to input; correctly interprets nonverbal behaviors; clarifies others’ points of view; and listens well in a group. 
  • Show Drive and Initiative: Sets challenging goals and puts a top priority on getting results; conveys a sense of urgency and drives issues to closure; persists in the face of obstacles; demonstrates initiative and sets high personal standards of performance; maintains a consistent, high level of productivity; is committed to the organization.  
  • Show Adaptability: Works effectively in situations involving ambiguity, shifting priorities, and rapid change; demonstrates resilience and composure in trying circumstances; deals constructively with mistakes and setbacks; copes effectively with stress and pressure. 
  • Technical/Functional Expertise: Keeps up-to-date on technical knowledge and developments; stay informed about industry practices, standards and trends. (Technical knowledge may include knowledge of how machines, tools and equipment operate); provides technical expertise and guidance in the field; accesses and uses other expert resources, when appropriate; and presents technical information clearly.

 

PHYSICAL REQUIREMENTS

Typical office setting. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

 

 Submit Application

 

Please direct any employment questions to hr@eaa.org.

You also may mail your application, resume, and cover letter to our office:

Experimental Aircraft Association
Human Resources
P.O. Box 3086
Oshkosh, WI 54903-3086

Equal Opportunity Employer