Why did you build a new website? What was wrong with the old site?
Actually, the correct question is “what was wrong with the old sites”, plural. What many people may not realize is that, prior to the launch of the new EAA.org, we had literally thousands of web pages spread across nearly thirty different websites. Our web presence was inconsistent in terms of look and feel —and at times, even self-contradictory — it made use of multiple and incompatible underlying technologies, and was not only becoming unmanageable for EAA staff, it had fallen way behind current industry standards in terms of functionality, performance, and, most importantly, usability. By consolidating as many of the sites as possible and bringing them under one roof, we’ll be able to provide fresh content quickly and efficiently, and deliver a dramatically improved user experience to our members worldwide.
Will the new website work on my tablet or smartphone?
Yes! That was another key issue with the more than two dozen sites that have now been replaced – they weren’t mobile friendly in the least. The new EAA.org will automatically size and scale itself to not only display properly on your mobile devices, it’ll be easy to navigate and use as well.
What about sites like YoungEagles.org or AirVentureMuseum.org – are they gone?
No. Sites like these are easily found via the primary and secondary navigation menus on the new EAA.org. In addition, those independent web address, or URLs, will continue to work – if you open your web browser and type www.youngeagles.org, for example, you’ll go straight to the Young Eagles section of the new site.
What about EAA Forums and EAA Video?
In order to facilitate as smooth a launch as possible, we’ve broken the rollout of the new site into phases and, because of the greater complexity in integrating the platforms behind our forums and video sites (vBulletin and Brightcove, respectively) we’ve broken out that work and will address it in a later phase.
What happened to Oshkosh365?
Oshkosh365 has been retired and replaced by the new EAA.org. Features that were partially or in some cases completely non-functional such as managing your EAA Membership information and logging in to access members-only content are a key part of the new EAA.org.
What about other Oshkosh365 features, like the weather and the social networking?
EAA is good at a lot of things, but competing with software developers to try to reinvent things like Facebook and all of the rich and amazing sources of aviation weather on the web isn’t one of them. We’ve chosen to focus on what we’re good at: sharing our passion for aviation.
Where can I find “EAA Members Only Content” like the Sport Aviation archives that I used to get through Oshkosh365?
Once you’ve created your login and verified your EAA membership (a quick, one-time process) then you’ll have access to content like this throughout the site. For example, the Sport Aviation archives are found in the Publications section of the site under Education & Resources, while discount programs are found by clicking on Member Benefits under the Membership menu.
Do I have to login to use the new site?
For the most part, no. However, you won’t be able to access certain types of content restricted to EAA members and, of course, you won’t be able to manage your membership (change your mailing address, update your credit card information, etc.) without logging in to establish your identity.
Why do I need another username and password?
Because of the limitations of the platform that Oshkosh365 was built on several years ago, there was no way to simply export that information and bring it in to the new site. Before the launch of the new EAA.org, you would potentially need three different usernames and passwords to interact with EAA – one for Oshkosh365, one for our online store, and one for EAA forums. Your new login simply replaces two of those – Oshkosh365 and the online store.
How do I create my account?
Just click the Sign In link at the top of any page and then follow the instructions to Register. This process is quick and easy, and only needs to be done once.
Can I renew my EAA membership online?
Yes. Just click Renew under Membership and follow the steps.
Can I update my mailing address and other contact information?
Yes. Go to Membership, then click My EAA Membership and then click the Edit link next to your contact information and follow the instructions.
What if I forget my password?
Click the Forgot Your Password link below the login boxes instructions to update it will be sent to you automatically. We recommend that you then change that password to a more memorable one right away.
How do I change my password?
Just go to Contact Information under My Account and click Change Password. Enter your new password and then confirm it and click Save Changes.
What if I find a problem in the site or want to offer a suggestion?
Please let us know via the "Contact Us" link at the bottom of every page of EAA.org.
Why do I seem to have to re-login so frequently?
We will be implementing a login caching system, otherwise known as a “Remember Me” checkbox, in the next site update.
I use Windows XP and Internet Explorer, and some pages seem to be missing some information…?
We’ve found that certain configurations of Windows XP and IE8 display this behavior. We’re continuing to investigate, but, as Windows XP is no longer a supported and viable platform, and this combination represents less than 6% of all annual visitors to EAA.org, we do recommend that you consider upgrading your PC or installing an alternate browser like Mozilla Firefox or Google Chrome.
Contact information and events aren’t showing up on my EAA-sponsored Chapter website - why?
Those features need to be restructured with the launch of our new website and, unfortunately, that work could only be completed after the new site was up and running. We expect the contact information issue to be resolved in a few days, and the events calendar to follow soon thereafter.
How do I search the calendar?
There are several ways to search the Calendar of Events.
Filter by date:
Click on the calendar tool on the upper left of the list of the Events and click on a date to select a particular date. To change months, just click on the arrows on the top right of the calendar tool to advance the month.
Filter by keyword:
Enter a keyword(s) in the “Search events” search box on the upper right on the list of the Events and click the magnifying glass or “Enter” on your keyboard to complete the search.
Filter by category of interest:
On the left, below the calendar tool, click on a category of interest to further limit search results.
Filter by time:
Enter a time this will bring back a list that either starts or ends at that particular time. It will not necessarily bring back events in between.
You can filter by all of the above at one time to narrow search results, as well.
How do I clear my search and start over?
Clear the category filter: Select “All Calendars”
Clear the keyword selection: Click on the “X” within the calendar keyword search box
Clear the specified calendar date: Click the “Show All” link at the bottom of the calendar tool
How do I find events at a particular location?
Click on an event, to go the full details of that event. On the event detail page, under the event’s title the location may be hyperlinked. If so, click on this link to see a map, description, and a full list of other events being held there. (Note: this functionality applies only to places on EAA grounds.)
How do I find events for a particular Presenter/Person?
Click on an event, to go the full details of that event. On the event detail page, under the event’s title there may be a link for the presenter/person (above the place link). Click on this link to learn more about the presenter/person and see other events they may be hosting. (Note: not all events have specific presenters/people.)
How do I submit an event to the calendar?
You must be a member of the site to submit an event (Not necessarily an EAA member). Log in to the site using your credentials, go to the Calendar of Events page, on the left, below the Calendar tool, there will be a “Submit an Event” button. Click on the button, enter the information for the event and press “Submit”. Events will go through an approval process before they are posted. (Note: No events submitted to the AirVenture calendar will be approved. Please email firstname.lastname@example.org if you wish to add an event to the AirVenture calendar.)
Can I view past events?
Yes. We do not initially show past events, but you can search for them in the main search at the top of the page.
What if I have a question that you haven’t answered here?
You mean like this one? Just use the Contact Us link at the bottom of every page of EAA.org.