Last Updated: May 2018
While EAA does not generally require that you provide us with personally identifiable information (for example, in order to visit and use the EAA Site), please note that in order to participate in some activities, it will be necessary for you to provide such information. If you choose not to provide it for those activities, you may not be able to participate in them.
Notice to California Residents – Your California Privacy Rights
California resident, you have the right to receive: (a) information identifying any third party company(ies) to whom EAA may have disclosed, within the previous calendar year, personal information pertaining to you and/or your family for that company's direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain such information, please contact us via one of the following channels (hereinafter referred to as the “Privacy Channels”):
Experimental Aircraft Association, Inc.
3000 Poberezny Road
Oshkosh, WI 54902
Collection of Information
EAA may ask you to provide Personal Information, defined for the purposes of this Policy as individually identifiable information, such as your name, EAA member number, email address, mailing address, telephone number, social security number, credit card number, or persistent identifier (such as a customer number held in a cookie), which is associated with individually identifiable information, to, among other things, enable you to join EAA, appoint a proxy, be a Young Eagles® or EAA Eagle Flights® pilot, and obtain access to other EAA Member benefits, participate in sweepstakes, contests, chat rooms, and on bulletin boards, obtain product or service support, fill out a registration, or order products and services. EAA may combine the information you provide with other information we may collect from you or your devices or from third parties so that we can more effectively tailor our Site, services and offerings to you.
EAA will not share the Personal Information you provide with any other parties, except: (a) with EAA Aviation Foundation, Inc. (“Foundation”); or with the EAA "Divisions" (i.e., (i) EAA Vintage Aircraft Association, Inc.; (ii) EAA Warbirds of America, Inc.; and (iii) International Aerobatic Club), who may want to contact you about products, services or other offerings that may be of interest to you; or (b) with your consent (see below); or (c) as may be required by law or court order; or (d) with persons or companies that EAA engages to carry out or provide support for our products and services or for the operation of our Site or our business (in connection with joint marketing arrangements, co-branded relationships, or otherwise); or (e) with appropriate third parties, including law enforcement or other government agencies, in connection with a criminal investigation, fraud prevention, or other legal action or if EAA reasonably believes it is necessary to do so in order to protect EAA, its customers, members, or the public. EAA may also provide data from transactions that it believes to be fraudulent to third parties that provide fraud prevention services to EAA and other merchants.
Unless you instruct us otherwise, EAA may contact you to provide information about products, services, promotions, contests, or other activities or offerings that may be of interest to you. You can instruct us whether or not you wish to receive such information sending us an email at email@example.com. In addition, with each email you receive from EAA or any of its Divisions, you will be given the opportunity to indicate if you do not wish to receive future emails from EAA or the EAA Division that sent it to you.
To restrict your Personal Information from being disclosed, please contact us via one of the Privacy Channels.
If you have not notified us, by one of the Privacy Channels, that you do not want your Personal Information to be shared, EAA may share your Personal Information with third parties outside of EAA who may want to contact you about products, services or other offerings that may be of interest to you. Each of these third parties may have their own privacy policies. We do not control and are not responsible for these other parties, their privacy policies or their use or treatment of your Personal Information or other information. EAA makes no representation regarding how any third parties use, manage, store, treat or maintain your Personal Information or other information and you should therefore carefully review all such third parties' privacy policies. If you consent to receiving communications from any of these third parties, you will need to communicate with them directly if you later decide that you no longer wish to receive their communications. If you wish to withdraw your consent from any further sharing of your Personal Information with non-affiliated third parties for marketing purposes, you may do so by clicking on the link provided above and providing the requested information.
For instructions on how to request changes to the Personal Information you have provided to EAA, you may contact us via one of the Privacy Channels.
We may collect your computers', network enabled devices', systems' and/or networks' IP addresses and message information for system administration, record keeping, capacity planning, volume and other operational reasons, as well as for advertising and royalty reporting as necessary in the conduct of our business. When you use our services, our systems may record this information, which may be stored with your registration, order or other information you provide to us. This may allow us, among other things, to determine which other website linked you to us.
We collect and maintain Personal Information and/or other information about visitors to our Site, devices and users of devices that access or use our services and Site, as well as anyone who sends us information or communications, and recipients of our communications. Much of this information we may gather directly by asking (e.g., hobbies, interests, purchasing habits, music preferences, difficulties in using a particular feature), but we also use technology to collect anonymous information, for example, regarding the content you view through our Site, products and services and the devices you use to connect to them. We use such information to, among other things, enhance and customize our Site and services and the advertising and promotions we make available to attempt to create a better experience. We also aggregate information (meaning it does not identify any individual) to analyze trends and statistics to improve your online experiences, our Site, services, and customer support. If you visit or use the Site or have registered or provided us with Personal Information about yourself, it is likely that "cookies" allow us to identify you and associate you with your registration, your devices, your Member number and/or applicable Account, user name or ID, information and preferences. For a description of how we use "cookies" see the section below entitled "Cookies."
Some of the applications used in connection with our products and services generate a device identification ("ID") value during installation or use. This is a number that serves to identify your computer or other device (e.g., for licensing purposes), and which contains no specific information about you, your device, or any files or other data on your system. Among other things, these ID values serve as an effective way to combat software piracy.
Third Party Ads and Personal Information
Research and Tracking Techniques
Web beacons, pixel tags, passive capture technologies or other technologies may be used by EAA, third parties we engage or third party application providers for purposes such as researching and tracking certain usage, site interaction, and other activities on our Site, on certain network enabled devices, and in emails you receive from us. Information collected through these technologies is typically in an aggregate, non-personally identifiable form. However, in some cases, the information collected may include personally identifiable information provided by the user where it is deemed advantageous to collect such information for purposes such as improving the usability of our Site, providing customer support, and enabling users to access third party content and applications.
"Do Not Track" Signals
Note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to website and online services you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many website and online services, EAA currently does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit http://www.allaboutdnt.com.
In addition, note that third parties may collect personal information about your online activities over time and across different websites when you visit our Site or other online websites and services.
Use and Disclosure of Anonymous Information
Anonymous information about you, such as your hobbies, interests, purchases, Member benefits, viewing preferences, downloads, burns, transfers, page visits and other information related to your user activity may be collected, and in some cases aggregated, by EAA and/or third parties whose applications you may access through your devices. This information can then be used to, among other things, tailor promotions, advertising, and communications that may be relevant to you. Such anonymous information may also be shared with advertisers, business associates, sponsors, licensors, content rights holders and other third parties to, for example, inform them about demographics or content preferences of visitors to our Site and users of our products, or to ensure proper royalty reporting.
EAA seeks to maintain reasonable commercial precautions designed to help protect the security of your Personal Information and in preventing unauthorized access, misuse, loss or accidental disclosure of it through the use of appropriate technology and internal procedures. However, EAA cannot and does not guarantee the security of your Personal Information or that any communications means will be uninterrupted, error free or not intercepted by others improperly and without authorization.
Notice To/Regarding Children Under the Age of 13
EAA believes that persons under the age of 13 (referred to herein as a “Child” or “Children”) using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their Children. We urge parents to spend time online with their Children to become familiar with the types of content available on the EAA Site and the Internet in general. Control tools are available from online services and software manufacturers to help create a safer environment for Children.
If you are under 13 years of age, you should not provide any Personal Information (for example, your last name, home address or e-mail address) on this Site without the knowledge and permission of your parent or guardian. If EAA learns that you are under 13 years of age, EAA will not maintain or use any Personal Information about you without the verifiable consent of your parent or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities on the Site without that verifiable consent. If a Child wishes to participate in any EAA Site activity, or wishes to take advantage of a product or service offering available to Children, and to do so necessitates the furnishing of any of the Child's Personal Information, please note the following:
(i) The name, address, telephone number, and email address of the operator collecting or maintaining Personal Information from Children through these Site are as follows:
Experimental Aircraft Association, Inc.
3000 Poberezny Road
Oshkosh, WI 54902
(ii) The types of Personal Information collected from Children may include the name, email address, home address, telephone number and/or any other information reasonably necessary for the Child to participate in a particular activity. This information may be collected directly and/or passively (e.g., through a Web server that automatically recognizes and stores information such as a visitor's IP address/domain name combination).
(iii) The information collected may be used for purposes such as fulfillment of a requested transaction, record keeping, marketing back to the Child, or making it publicly available in certain authorized cases.
(iv) Unless specific consent is obtained from the Child's parent or guardian, the Child's Personal Information will not knowingly be disclosed to third parties who are not contractors hired to carry out the internal operations of the Site, other than as may be required or permitted by law. We have required, or will require, such contractors to agree to use Personal Information of Site visitors only for the purposes of carrying out these operations, and to keep such information confidential. EAA will not share a Child’s Personal Information with third parties.
(v) EAA is prohibited from conditioning a Child's participation in an activity on the Child's disclosing more Personal Information than is reasonably necessary to participate in such activity; and
(vi) A parent can review and request deletion of the Child's Personal Information, can refuse to permit further collection or use of the Child's information, and can revoke or limit consents previously given. For instructions on how to do so, please contact us via one of the Privacy Channels.
Consent to Processing
Except for residents under the protections of the General Data Protection Regulation, any persons providing any Personal Information to EAA, fully understand and unambiguously consent to the collection and processing of such information in the United States of America, and/or in territories or countries outside of the United States of America, and understand and acknowledge their consent, notwithstanding that some governmental authorities may consider the level of protection of such data in the United States not equivalent to that required within other jurisdictions.
Consent to Assignment
Unless otherwise required by law, we are not responsible for monitoring or recording any activity on our Site, including communications, but we reserve the right to do so.
To help protect you and others, we may monitor use of the Site, and we use the Personal Information and other information we collect in order to: (a) ensure that our policies regarding use and our terms and conditions are being complied with and not being violated (e.g., no obscenity, defamation or abusive language, no content that may infringe rights); (b) identify fraudulent activities and transactions; prevent abuse of and investigate any potential threats or misuse of our Site; and (c) otherwise protect the rights and property of EAA, its business associates and customers. Monitoring may result in the collection, recording, and analysis of online activity or communication through our Site. We have the right to block, remove and/or report any such communications and activities as appropriate. We may analyze and keep records of users' messages and, among other things, the email addresses involved. If you do not consent to these conditions, you must discontinue your use of our Site.
Links to Other Websites
Experimental Aircraft Association, Inc.
3000 Poberezny Road
Oshkosh, WI 54902
If you have questions regarding products or services, please send us an email at: firstname.lastname@example.org for further information.