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Six General Aviation Associations Release Industry Recommended Best Business Practices
November 7, 2018 — EAA, along with five additional major aviation associations, today jointly released the “Know Before You Go” best business practices. The joint release lays out a series of communications best practices, including publishing an online list of potential prices, fees, and other charges that pilots may expect when landing at an airport.
The joint release calls on FBOs to “move expeditiously to implement these practices,” but recognizes that certain providers face unique challenges, and may need time to implement the new best practices. It also recommends customers contact FBOs directly, “so that operators can ask questions, know and evaluate their options, and make informed decisions.”
According to the joint release, “With this declaration, we remain committed to promoting the widespread adoption of these best practices, which will strengthen the flight experience and general aviation overall.”
“The ultimate goal for all our organizations is to help ensure the right information is available for our members and all general aviation pilots,” said Jack J. Pelton, EAA CEO and chairman of the board. “This series of best business practices is another example of where general aviation organizations working together can create effective results for those who fly.”
In addition to EAA, the joint release was issued by the Aircraft Owners and Pilots Association, the National Business Aviation Association, the General Aviation Manufacturers Association, the Helicopter Association International, and the National Air Transportation Association.